Frequently asked questions.

Do I need a prescription from my doctor?

A doctor’s referral or prescription is typically not required which allows you to access our services without having to see your physician first. Contact our office if you have any questions about your insurance plan’s requirements.

Are you in network with my insurance?

Though we accept all major PPO insurances, FreeForm is only in-network with Blue Cross Blue Shield PPO plans and participate with Medicare. We also work with Auto Insurance and Worker’s Compensation. As a courtesy to you, our team will contact your insurance provider for a quote on coverage details.

What if FreeForm isn’t in-network with my insurance or I don’t have any insurance coverage?

We offer flat-rate pricing for Physical Therapy sessions. $150 for initial consultations and follow up visits. We can provide documentation to submit to your insurance towards your out-of-network benefits. As a courtesy, our office is happy to contact your insurance company for a quote on your specific plan which can help make you a more informed decision.

I have insurance but I have no idea what all of these terms mean. Can you explain it to me?

Of course! Understanding the difference between deductibles, co-insurance, and out of pocket maximums can be very confusing. Our team can get a quote on your plan, explain each term and what that means to you financially before you commit to service.  

How many visits will I need?

Each patient’s condition is different. Together with your physical therapist and referring physician, we will develop a plan of care that is right for you. A plan which includes the number of visits will be determined during your first visit and explained to you by your physical therapist.

How long do sessions usually take?

On average, 50-60 minutes per session

What should I wear?

We recommend that you bring comfortable, loose fitting clothing with a pair of athletic or comfortable shoes.

Your website talks about “boutique-style” therapy. What do you mean by that?

FreeForm models its practice on providing attentive, personalized treatment. Expect a plan that consists of a personalized session, and with most cases, with the same clinician.

Do you have parking?

For our Logan Square location, metered street parking is plentiful in the area. However, we do have dedicated parking spaces located in the lot on Fullerton Avenue just east of Francisco Street (across the street from the Sherwin Williams store). These are available on a first come, first served basis. Please only use spaces designated for FreeForm. 

Lincoln Park - there is free, off-street parking available at this location.